All four channels, the knowledge base, the tools, the human handover inbox and the audit log are in every plan. The only thing a larger plan buys is room.
One bot, for a small support inbox.
More bots and more room, billed if you go over.
Unlimited usage for a busy team.
Prices excluding tax. Payment is taken on Stripe’s own page — nothing card-shaped reaches our servers.
Roughly three quarters of a word, counted across both the question and the answer. A typical exchange is around 700 tokens. We meter tokens because that is what the AI model charges for — the message estimates above are a guide, not a limit.
It depends on the plan, and each one says so above. Either your bots pause until the next period — no bill you did not expect — or usage past the quota is billed at the rate shown, up to the ceiling printed on the plan.
No, and you may want one anyway. Use ours within your quota, or connect your own OpenAI, Anthropic, Gemini or Deepseek key and pay them directly — tokens spent on your own key have no ceiling and never count against a plan. It is set per bot, so a customer-facing bot can run on ours while the developer bot runs on yours.
Yes. Get in touch and we will move you — you keep the price you signed up on until you agree to a new one.